BUS 390 - Production and Service Operations Management

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Operations management involves the synchronization of business processes to optimize performance. Production and Service Operations Management (P&SOM) focuses on managerial issues arising in the operation of both manufacturing and service industries. Students consider the language, concepts, insights and tools to deal with operational issues, and how to gain competitive advantage through operations. A process view of operations is used to analyze key operational dimensions such as capacity management, cycle time management, supply chain and logistics management and quality management. (Offered fall/spring.) Prerequisite(s): MATH 215, Junior standing, and BUS 221 (this course may be taken concurrently).